Dug into this a lot more and very excited about all that it can do. I have a question about how you think the following may best be achievable:
I'm using this in a phone/chat suport capacity. I essentially would like to combine Lintalist and Notepad++ to more or less make a middleware of sorts between my brain and our shite ticketing system.
At the outset of a support interaction, I necessarily gain some key pieces of information: name, account ID [7 digits = one type 4-5 another], domain name, session ID
My goal is to be able to capture these and work with them later, but I'm not quite sure how to achieve this. On a call, we'd be gaining these items via voice and so I was going to try to use the lintailst [[Input=Text]] for that and on a chat, where the chat initiation includes the following:
Session ID: 111111111
Portal: don't care
Language: don't care
Customer: First Last [sometimes first middle last]
Representative's Start Time: don't care
OS: don't care
Browser: don't care
Account ID: 1111111 (7 digits = accounttype1, 3-5 = accounttype2
My question is, how to go about storing this information for later retrieval. I first looked to local variables within lintalist but I'm not sure how to modify those via scripting call.... so my next thought was to do JSON in a flat file with value names like case1customername case1accountid case1email and then case2customername etc.
I hope I'm making some sense. Cannot reiterate enough how excited I am to eliminate so much cruftwork.
As to that, I'd be happy to support your efforts in any way possible. I've never actually contributed code to a project before in my life but I feel like this might be my first
In terms of feature requests, how hard would it be to have a 'prefer JSON' option to change the format of the bundles to JSON?