Email Notification when Help Question Answered

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jwinfl
Posts: 15
Joined: 16 Aug 2017, 12:37

Email Notification when Help Question Answered

09 Dec 2017, 12:49

Is there anyway to get notified by email when someone posts an answer to a help topic I submitted?
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derz00
Posts: 404
Joined: 02 Feb 2016, 17:54
GitHub: derz00
Location: Middle of the round cube

Re: Email Notification when Help Question Answered

09 Dec 2017, 13:23

By default, the forum subscribes you to topics you start or reply to.

If you click the little person-shaped icon in the top corner (right between the help button and the private messages button), you will see a little popup with several links. One is User Control Panel. Click that, and in the User Control Panel you will see a tab named Overview. Right beside this is a hamburger icon. Clicking that, you can select other tabs, one of which is Board preferences. Then you will see a button in that section called Edit notification options. Here you can check the box in the email column for Someone replies to a topic to which you are subscribed

:thumbup:
try it and see
...
jwinfl
Posts: 15
Joined: 16 Aug 2017, 12:37

Re: Email Notification when Help Question Answered

09 Dec 2017, 14:37

derz00,
Thank you for the prompt reply.
I had previously set "Someone replies to a topic to which you are subscribed" to Email.
I then checked which forums I was subscribed to, it indicates none.
Apparently the forum is NOT subscribing me to any forums by default.
I could not find anyway to manually subscribe to any forum.
Further Help will be appreciated.
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jeeswg
Posts: 3569
Joined: 19 Dec 2016, 01:58
Location: UK

Re: Email Notification when Help Question Answered

09 Dec 2017, 14:50

I use this to check for updates to forum threads that I'm in.
AutoHotkey Community - Search
https://autohotkey.com/boards/search.php?keywords=&terms=all&author=jeeswg&sc=1&sf=all&sr=topics&sk=t&sd=d&st=0&ch=300&t=0&submit=Search

So changing the link to use your username:
AutoHotkey Community - Search
https://autohotkey.com/boards/search.php?keywords=&terms=all&author=jwinfl&sc=1&sf=all&sr=topics&sk=t&sd=d&st=0&ch=300&t=0&submit=Search

==================================================

I'm not sure what exactly the situation is, I actually asked a question re. this recently, but I've done some inventions just now.

To get notifications, you may need to subscribe to threads individually, I'm not sure if you can blanket specify 'notify me re. threads that feature me in a particular forum'. So the best workaround would be to subscribe to every thread you're in, by automatically ticking 'Notify me when a reply is posted', which is present when you click 'Full Editor & Preview'.

This should probably work to subscribe to every new thread automatically (to automatically tick 'Notify me when a reply is posted'):
click person-shaped icon in top-right corner,
User Control Panel,
Board preferences tab,
Edit posting defaults,
Notify me upon replies by default

To retrospectively subscribe to(/unsubscribe from) a topic:
click the spanner icon on a thread
click 'Subscribe topic'/'Unsubscribe topic'

On a forum page, there is a toolbar where you can click ('...' if necessary, and) 'Subscribe forum'. But I don't know what this does.
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tank
Posts: 2222
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Re: Email Notification when Help Question Answered

09 Dec 2017, 15:23

jeeswg wrote:Subscribe forum
that's what I use and I get notified of every Post in that forum
We are troubled on every side‚ yet not distressed; we are perplexed‚
but not in despair; Persecuted‚ but not forsaken; cast down‚ but not destroyed;
https://www.facebook.com/ahkscript.org
If you have forum suggestions please submit a pull request
jwinfl
Posts: 15
Joined: 16 Aug 2017, 12:37

Re: Email Notification when Help Question Answered

10 Dec 2017, 14:47

I have tried all of the above but my account still says I am NOT subscribed to any forum and I am not getting any email notification when someone replies.
Maybe I have done something in my account I shouldn't have.
In any case I still have no idea how to get subscribed to any forum so I will get email notifications.
The forum's software, in my case, is obviously NOT automatically subscribing me when I have previously asked for help in the forum.
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tank
Posts: 2222
Joined: 28 Sep 2013, 22:15
Facebook: charlie.simmons.7334
Google: ttnnkkrr
GitHub: ttnnkkrr
Location: Louisville KY
Contact:

Re: Email Notification when Help Question Answered

10 Dec 2017, 20:59

Notify on replies was not enabled on your account. You may think that you saved it but you did not. I have enabled it. Subscribe works for everyone else I have a hard time believing that it doesn't work for you please check and verify your email address on your account
We are troubled on every side‚ yet not distressed; we are perplexed‚
but not in despair; Persecuted‚ but not forsaken; cast down‚ but not destroyed;
https://www.facebook.com/ahkscript.org
If you have forum suggestions please submit a pull request

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